CUSTOMER SUPPORT

Everything you need to get the most from your systems​

We're here when you need us

Support built around your team

Whether you need a quick answer or hands-on training for your staff, we’ve got you covered. Our help centre is available around the clock, and our training programme is designed specifically for the people who use Neighbourhood Alert every day.

Help Centre

Access our knowledge base, submit a support request, or get in touch directly. Our team is available Monday to Friday, 8:30am – 5:00pm.

Neighbourhood Alert Training

Live online training sessions for Neighbourhood Alert users, tailored to your role — from frontline officers using Rapport on mobile to super users managing system configuration.